Business Process Management
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Insurance Underwriting Management


Manually supporting 25,000+ paper-based application files

Missed information, quality issues
Delay in quotes to brokers, missed business opportunities


New business and underwriting system that automates and segregates work to appropriate level of underwriter, region, line of business
Reduced submission-to-quote time by 33%
Decreased total cost per application by 60%
Reduced underwriting cycle time from 48 hours to under 2 hours
Eliminated all paper-based backlogs

“ The solution has enabled the organization to complete more applications without more resources,
leading to greater profits and more efficient customer service.”

- VP, and Senior Information Officer

Project carried under supervision of Global360

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