Business Process Management
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Excerpts from ABPMP BPM CBOK
BPM and BPI – Differences
BPM - Management Discipline and Technologies
Measurement and process performance
BPM and Organizational Commitment
BPM Planning, strategy and Analysis
Design and modeling of business processes
Types of processes in an organization
Process implementation
The BPM lifecycle
BPM – Key Concepts
Processes versus function (work end-to-end)
 
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Processes versus function (work end-to-end)

"Business roles" are usually defined by a group of activities related to a particular goal or task, for example, sales, finance and production. The functional organization, as per a contemporary book, “The wealth of Nations” by Adam Smith, which is described as the notion of task specialization. Through the implementation of individual tasks for highly specialized employees, organizations can achieve large economies of scale and enabling an increase in market share and profit margins. The functions are focused on individual tasks where the work focus on business processes end-to-end, i.e., tasks and activities across the borders of the functions to add value to the client. The functions are continuous where the business processes have defined inputs and outputs.

For example, a typical Accounting Department focuses on tasks associated with monitoring, measurement and reporting of financial transactions within the organization. The work is continuous and permanent. Business processes, however, focus on end-to-end transactions to add value to the customer. These end-to-end processes often include tasks related to customer satisfaction through the fulfillment of your orders. The functions of accounting department support these business processes through the implementation of specific tasks. However, this Department is not typically responsible for end-to-end work associated with the macro business process.

- Excerpt from ABPMP BPM CBOK Version 2.0


 
 
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