Business Process Management
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KM Resources
What is Knowledge Management?
The 7 Logical steps to KM
The 9 Step KM Process
Know your organization’s KM level – KM Maturity Model
15 Tips for KM success
10 Best ways to promote a KM portal
Some of KM Benefits
KM News
KM India Summit 2013
Knowledge Management over
a cup of tea!
Knowledge is the New Currency!
KM Case studies
Industry Advisory Report on KNOWLEDGE MANAGEMENT
Some of KM Benefits


  • Reduced time to react
  • Increased quality of products & services
  • Better customer service
  • Increase in customer satisfaction
  • Better customer retention
  • Increased knowledge on customer


  • Increased motivation
  • Employee involvement
  • Improved teamwork
  • Shorter onboarding time
  • Competence development
  • Increased personal market value
  • Enhancement of personal knowledge base
  • Increased speed of org. learning


  • Acceleration of processes
  • Reduce redundancies
  • Re-use of internal Knowledge
  • Reduce transaction costs
  • Increased process transparency
  • Increased productivity
  • Reduction of errors
  • Timesavings in routine work


  • Better risk management
  • Increased turnover
  • Increased market share
  • Optimized marketing efforts
  • Reduced administration costs


  • Improved R&D
  • Application of new technologies
  • New products & Services
  • New business segments


  • Facilitates better, more informed decisions
  • Eliminates redundant processes, streamlines operations, and enhances employee retention rates
  • More efficient question/problem handling
  • Reducing loss of know-how by capturing explicit and tacit knowledge
  • Enhancing quality
  • Dramatically reduce costs
  • Provide potential to expand and grow
  • Increase our value and/or profitability
  • Improve our products and services
  • Respond faster
  • More time analyzing collection

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Fast track enquiry
Upcoming Events
KM HUB, 9th August 2014
KM Blogs
Is Knowledge management part of Learning & Development in an organization?
How far Information technologies help improving the quality of knowledge?
Retaining knowledge - human and intellectual capital
Knowledge management and innovation
KM is a B****, we have a KM portal and nobody uses it !!
Contact Synergy for an informative, no-obligation consultation today. Let’s address your goals and challenges together.