Business Process Management
You Are Here : Services Synergy Microsoft Gold Certified Partner Synergy CMMI Level 3 Certified
 
KM Resources
What is Knowledge Management?
The 7 Logical steps to KM
Implementation
The 9 Step KM Process
Know your organization’s KM level – KM Maturity Model
15 Tips for KM success
10 Best ways to promote a KM portal
Some of KM Benefits
 
KM News
KM India Summit 2013
Knowledge Management over
a cup of tea!
Knowledge is the New Currency!
 
KM Case studies
Industry Advisory Report on KNOWLEDGE MANAGEMENT
 
 
So what is Knowledge Management?

Since Knowledge Management is not understood very well, here are some basics that are simplified in the interest of better understanding.

While conducting its business, organizations build internal competencies over time. Customers experience these competencies when transacting with the company. Based on their experience, the customer makes choices and form preferences or opinions about the organization.

Knowledge Management is the discipline that enables organizations to identify, understand, build and leverage their competencies. Businesses that learn to harness their Knowledge Assets reap its benefits in the form of sustainable and profitable growth.

It is well known that the company Market Value consists of Tangible and Intangible Capital. The Intangibles are really their competencies (reputation, brand etc) and forms the Intellectual Capital of the company. Intellectual Capital is the Wealth of Knowledge that flows through the organization- in its people, its processes & systems and its customer relationships. It is known as its Human Capital, Structural Capital and Relational Capital.


View demo
Fast track enquiry
Support
 
Upcoming Events
KM HUB, 9th August 2014
 
KM Blogs
Is Knowledge management part of Learning & Development in an organization?
How far Information technologies help improving the quality of knowledge?
Retaining knowledge - human and intellectual capital
Knowledge management and innovation
KM is a B****, we have a KM portal and nobody uses it !!
 
 
Contact Synergy for an informative, no-obligation consultation today. Let’s address your goals and challenges together. salesenquiry@synergycom.in